First Responders


We provide counselling for first responders who are experiencing depression, anxiety, PTSD, or other mental health issues.


For most of us, about the worst thing that happens on the job is our boss gets angry, or we lose a client, or we discover our lunch has gone missing from the company refrigerator. For first responders - the firefighters, police officers, paramedics and others who keep us safe - work can mean close encounters with danger, chaos and death, sometimes on a daily basis.


Over time, exposure to such stress can take a toll on first responders’ mental and physical health. In some cases, post-traumatic stress disorder (PTSD) results, with symptoms such as:


  • Flashbacks, nightmares, and recurring thoughts

  • Emotional numbness

  • Extreme worry, guilt, anger or hopelessness

  • Avoidance of people, places or things that are reminders of the trauma

  • A loss of interest in things that once gave pleasure

  • Feeling anxious, on edge or jumpy, and startling easily

  • Sleep issues

  • Problems with alcohol, drugs or food

Queensland Ambulance, Fire & Rescue, Rural Fire Service and State Emergency Service employees, volunteers and immediate families may qualify for FREE counselling subject to Priority One and FESSN policies.



Appointments can be made by calling 0474 782 727